Thinking about working with a major gas company?
The major gas companies have call centers. They're not even in Florida. One's in Missouri, another is in Pennsylvania. That person you're talking to? They have no vested interest in you.
Obviously Susie and I (Mike) do, because you are how we make a living. You help us live. We want to take care of you, so you keep buying gas from us. That's why we give personalized service.
And it's not just Mon-Fri, 8am - 5pm. Our phones are on 24 hours a day, seven days a week. So if you call at three o'clock in the morning, you can expect to get superior customer service directly from us, the owners. You won't get an employee and we'll make a decision right on the spot, because there is no one above us.
The big gas companies like to tie their customers into contracts. We don't need to lock you into a contract because you already own your own equipment. We simply sell you an entire package and then we'll sell you what we consider to be discounted gas and we just hope you keep buying gas from us. Everything's a handshake!
If we can't keep your business through good personal service and a good price, we don't deserve your business. That's how simple it is to work with Alliance Propane.